Qualtrics Support AI Assistant - Ask Any Questions Here
To use the AI Assistant, first login to Qualtrics using the main login link below and then click this link ↑
To create your UConn Qualtrics account, click on the UCONN QUALTRICS MAIN LOGIN LINK below. Logging in for the first time is what creates your account.
In order to share surveys with users at UConn, they will need to login for the first time if they never did. Only then can you collaborate and share using their NetID.
Important - To prevent Qualtrics survey distribution emails from being flagged as spam, please leave the default From email address set as noreply@uconn.edu
UConn Qualtrics Main Login Link
Main login, this also creates an account if you don't have one
For very first login, select you do not have a preexisting account
Qualtrics Training BaseCamp Login
Qualtrics Training & Help Videos
Qualtrics Basecamp Login Guide
Scroll down for more information as additional steps are needed ↓
Request to transfer ownership of a survey
Surveys can be transferred from users who left UConn or between anyone
Please provide both users NetID, and names of surveys to be transferred
Request to Create or Edit a Qualtrics Group
Groups are a useful way to share surveys to multiple users at once
Please provide a name for your
group and all the users NetIDs
Before conducting a Qualtrics survey, all UConn users must determine if IRB approval is necessary:
Loading...
Reload document 
Open in new tab Submit a ticket to Qualtrics Support for survey creation and troubleshooting
For support, first login to Qualtrics using the main login link and then this link ↑
Contact Qualtrics Support for Survey Creation Help
Information on how to contact Qualtrics Support directly for help with survey creation. Unfortunately, BPIR only supports technical questions and requests.
To reach out to Qualtrics Support, please click the middle dark gray link above ↑. They now have an AI Support Assistant that eventually offers traditional support.
The new AI assistant is excellent, but if it fails to help answer after a few tries you can choose to contact support and be connected via by chat, phone, or email.
If you choose email, please add qualtrics@uconn.edu to cc'd so I can help if needed.
Contact the UConn Qualtrics Brand Administrator for Technical Questions and Requests
For survey transfers, technical questions and requests (examples listed below), please contact the UConn Qualtrics Brand Administrator at qualtrics@uconn.edu
Please confirm you are emailing qualtrics@uconn.edu ← copy it or click it above ↗
| -Adjust account permissions / information | -Increase response / email limits |
| -Upgrade or add account features | -Create Qualtrics groups |
| -Recover a deleted survey | -Add or remove users from groups |
| -Change survey ownership (transfers) | -Qualtrics Access / Login Issues |
| -Request or update a custom survey theme | -Enable Qualtrics APIs and Extensions |
| -Purchase SMS Credits for texting surveys | -Qualtrics features and license questions |
| -Purchase non-standard Qualtrics features | -Unusual System Issues / Bugs |
Qualtrics Basecamp Login Information for Video Training
Qualtrics Basecamp is available for all UConn users and offers many training videos. Click the following to access the Qualtrics Basecamp Login Guide
If you are unable to login to Qualtrics Basecamp using the instructions above, please contact us to have your UConn email added to your Qualtrics account.
Unfortunately, by default UConn Qualtrics accounts do not have a UConn email attached.